viernes, 23 de marzo de 2018

Remote Support

IT Help Desk Services & Support For Your Business

Our IT help desk services are comprised of professional, Mexico-based IT Techs. We offer high-quality business IT support desk and remote network monitoring services – every hour of every day.

Much more than a traditional support desk, NGS IT help desk services provide our customers with professional and immediate help desk support without the costly overheard. Our IT help desk services are available 24x7x365 via phone, email, web or chat.

Our IT Help Desk Support utilizes the Dataprise Continuous Process Improvement (CPI) model which is based on the industry standard Information Technology Infrastructure Library (ITIL) Continuous Service Improvement framework. As an integral part of IT help desk services- also known as helpdesk support - our CPI model is adaptable to the specific needs of your organization and its employees. 

NGS offers three unique IT help desk services and helpdesk support options for organizations of all sizes requiring a full- or part-time support desk, an application or customer service desk, or a comprehensive technical service resource center. These IT help desk services include:

  • 24x7 Support365® IT Help Desk Support: Truly unlimited 24x7 live IT Help Desk services are available in our Support365® plans. Our IT Help Desk is staffed around the clock with certified technical network team is available to provide you with immediate assistance
  • Outsourced Help Desk: We know how to run a busy help desk. And we are confident that we can run yours.  An outsourced help desk keeps your business running smoothly. Dataprise can provide a full or part-time outsourced help desk service, application support center or service desk for your own employees or organizational needs. Free up valuable resources with our outsourced help desk services.
  • Private Labeled Help Desk: Whether your customers need technical, product, or application support, the Dataprise IT Help Desk support service can be branded and tailored to meet your specific requirements.
Comprehensive IT Service Desk Solutions Keep Organizations Winning with IT
Dataprise offers many comprehensive business IT services for small businesses, medium-size businesses, and large requiring full or part-time support desk services, application helpdesk support, customer service desk, or full-blown technical service resource centers. No matter what type of service help desk functions you need, we can provide you with a complete and custom turnkey solution to meet your specific needs. 

Much more than a traditional IT help desk, the NGS IT Support & Service Desk is staffed with Mexico-based IT professionals, available to you 24x7x365. Our IT help desk services provides efficient solutions to deliver immediate support to our customers — and our customer’s customers. We deliver IT comprehensive IT consultancy services to businesses of any size with 24 hour help desk support available year-round. 

Ready to discover how Dataprise's IT Help Desk Services can give you a competitive advantage?

Give us a call 52 1 55 5332 -9086
or write